Refund & Exchanges Policy

 jewelry-cheap.com provides Full 14-Days Product Warranty to both Consumers and Resellers. If you receive a faulty product from us regardless of whether it due to rough delivery handling or manufacturing fault, we will replace/refund it for you .

You only need to send the product back to us within 14-days and we will reship a replacement to you, or refund you your money.

Please e-mail us for :
 1.Your full name and address
 2.The tracking number of your order.
 3.The date the order was received.
 4.The list of handbags or jewelry to be exchanged/refunded.
 5.The reason why your products are being returned.

When there is no quality issue, the return shipping fee would be at your charge and you would be applied a USD 10 repacking fee per order and a USD 20 for the re-shipp fee.

For returns for defective reasons, please kindly send us pictures of the spotted defects to allow us to validate the fact it is a defective product. Once we have validated that it is a defective item, we will provide you with a shipping address to return the products. Please kindly note that shipping fee would be at your charge. A compensation will be offered for those shipping costs.