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Refund & Exchanges Policy
jewelry-cheap.com provides Full 14-Days Product Warranty to both Consumers and Resellers. If you receive a faulty product from us regardless of whether it due to rough delivery handling or manufacturing fault, we will replace/refund it for you .
You only need to send the product back to us within 14-days and we will reship a replacement to you, or refund you your money.
Please e-mail us for : 1.Your full name and address 2.The tracking
number of your order. 3.The
date the order was received. 4.The list of
handbags or jewelry to be exchanged/refunded. 5.The
reason why your products are being returned.
When there is no quality issue, the return shipping fee would be at your charge and you would be applied a USD
10 repacking fee per
order and a USD 20 for the re-shipp fee.
For returns for defective reasons, please kindly send us pictures of the spotted defects to allow us to validate the fact it is a defective product. Once we have validated that it is a defective item, we will provide you with a shipping address to return the products. Please kindly note that shipping fee would be at your charge. A compensation will be offered for those shipping costs.
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